Privacy Policy
Effective Date: December 31, 2024
WonderHato is committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, wonderhato.com. By using our website, you agree to the terms of this Privacy Policy. Please read carefully to understand how we handle your information.
1. Information We Collect
We collect several types of information to provide you with an efficient and personalized shopping experience:
a. Personal Information:
When you create an account or make a purchase on our website, we may ask you to provide certain personal information, including but not limited to:
Name
Email address
Phone number
Shipping and billing addresses
Payment details
b. Non-Personal Information:
We also collect non-personal information, which includes:
IP address
Browser type
Device information
Pages visited and time spent on those pages
Referring website or search engine terms
c. Cookies and Tracking Technologies:
We use cookies and similar tracking technologies (e.g., web beacons, JavaScript) to enhance your experience. Cookies allow us to remember your preferences, track website traffic, and analyze patterns. By continuing to use our site, you consent to the use of cookies.
You can disable cookies through your browser settings, but some features of our website may not function correctly without them.
2. How We Use Your Information
The personal and non-personal information we collect is used to improve your shopping experience and provide services, including:
a. Order Processing and Customer Support:
We use your personal information to process and fulfill orders, including shipping, billing, and customer support. This includes sending order confirmations, shipping updates, and responding to inquiries.
b. Personalized Experience:
By analyzing your browsing and purchase history, we can recommend products, provide personalized offers, and improve the content you see on our website.
c. Marketing Communications:
We may send promotional emails or newsletters about our products, special offers, and updates. You can opt-out of these communications at any time by clicking “unsubscribe” in the email or contacting us directly.
d. Security and Fraud Prevention:
Your information is used to monitor for any unauthorized transactions or fraudulent activities. This helps ensure the security of our website and protects both your data and our business.
3. How We Protect Your Information
We take your privacy seriously and implement various security measures to safeguard your personal information:
a. Encryption:
All sensitive payment information is transmitted using Secure Socket Layer (SSL) encryption, which ensures your data is secure during transmission.
b. Secure Payment Processing:
We use third-party payment processors who comply with Payment Card Industry Data Security Standards (PCI DSS) to protect your credit card and payment information.
c. Regular Monitoring:
We continuously monitor our website for potential security threats, and any vulnerabilities are addressed promptly to prevent data breaches.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:
a. Third-Party Service Providers:
We may share information with third-party providers to process payments, ship products, or provide customer support. These providers are contractually obligated to keep your information confidential and use it only for the services we request.
b. Legal Requirements:
We may disclose your information when required by law, such as in response to a subpoena or legal request. This is to comply with applicable laws, enforce our site policies, or protect our rights, property, or safety.
c. Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5. Your Rights and Choices
a. Access and Correction:
You have the right to access the personal information we hold about you and request corrections if necessary. You can view or update your information by logging into your account.
b. Deletion of Data:
If you wish to delete your account or remove any personal data, please contact us. We will make reasonable efforts to delete your information, unless we are required to retain it for legal or legitimate business purposes.
c. Opt-Out of Marketing Communications:
You can opt-out of marketing emails at any time by using the “unsubscribe” link in the email or by contacting us directly.
6. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from minors. If we learn that a child under 13 has provided us with personal information, we will take steps to remove such information from our database.
7. Third-Party Links
Our website may contain links to external sites that are not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top of the policy will be updated accordingly. We recommend that you periodically review this page to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
WonderHato
810 Fir St, Truth Or Consequences, New Mexico
Phone: (575) 894-6589
Email: info@wonderhato.com
Website: wonderhato.com